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Emma WilsonLive chat · Boulder, CO
RESOLVED TODAY · 1,284CustomerTake over
BUILT FOR E-COMMERCE STORES THAT CARE ABOUT CUSTOMER EXPERIENCE
Deliver 90% of customer requests
automatically, with great CSAT scores
SALES AND SUPPORT OPERATING SYSTEM FOR E-COMMERCE STORES
The AI-native way of delivering great customer support
Sales Co-pilot
Personalized sales copilot on every product page
Klin Sales isn't a chatbot that just answers queries. It helps customers discover the right product, with a great personalized experience.
Guided discovery
Asks the right questions, understands the needs and presents the right product
Klin learns what a shopper needs. As per use, size, budget, style and narrows the catalog to the few products that actually fit.
Offers & cart
Closes the sale in the conversation
Klin compares options side by side, applies only the offers you approve, and adds the chosen item straight to the cart.
Unibox
Full AI-native Unibox that resolves conversations on its own
Every channel in one place, with an AI agent that works across your store, warehouse and shipping tools and replies to customers automatically.
Actions
Gathers, summarizes and keeps everything ready for you
Klin connects to your systems, understands the rules, builds the steps and waits for your approval to complete the task.
Handoff
Anything tricky goes to your team, ready to send
When a person is needed, Klin routes the conversation with full context and a drafted reply, so agents just review and send.
Topics
Know what customers ask before they leave
Klin groups every conversation into topics and flags gaps in your policies and product pages.
Demand
Spot demand your catalog is missing
See which products, sizes and colors shoppers ask for that you don't carry or that keep selling out.
Reports
Reports available with the click of a button
Insightful reports that uncover patterns in your business processes and help fill in the gaps.
HOW IT WORKS
Three steps to save time and deliver more
01DAY 1
STORE PLATFORM
Shopify● Connected
ShipStation● Connected
Loop ReturnsConnect
Connect your store
Link your store platform, shipping and returns tools in a few clicks. No code, no developer time.
02DAY 2
KLIN IS LEARNING
Product catalog2,184 items
Policies & FAQs14 docs
Past conversations68%
Klin learns your business
Klin reads your catalog, policies and past conversations, then we tune tone and rules with you.
03DAY 3
GO LIVE
Go live on every channel
Add one line to your site and switch on the channels you want. Klin starts selling and supporting right away.
GOT QUESTIONS?
Everything you need to know, all in one place
Quick answers to common questions about Klin